FAQ

Frequent Questions

Why choose Riso Magno?

RISO MAGNO processes its rice selection with the oldest method: the stone work. Nowadays this method is fallen into disuse for reasons of industrialisation but we choose the most natural way. Thanks to the stone work, the grain keeps its natural color and, mostly important, it keeps the same nutritional properties of a wholegrain rice. The GERM, in fact, remains located in its original place.

The GERM is the most precious part and we proudly treasure it into our grains. As we said before, we never remove it from its place! Although this procedure is not easy, thanks to the thoroughness we put into the processing, the focus on quality rather than on big productions, we succeed in keeping the grain as rough as possible, preserving the mineral salts, the vitamins, the proteins and the enzymes that lay in the most external layer and in the germ.

Where Riso Magno is produced?

It is cultivated in the Piedmontese lands, specifically in Vercelli, cradle of absolute excellence.

Do you have on site shop?

No, we don’t. You can only purchase our Rice Selection from our shop online.

The pack is under vacuum?

Yes, all the size packs of 500g, 1Kg, 2Kg are under vacuum.

Do you offer the free shipping?

Yes, but only all over Italy with a minimum order of 6kg.

What are the method of payments accepted?

We accept payments by credit cards, debit cards, PayPal, ApplePay, GooglePay, Bank Transfer and we DON’T charge you any other fees.

Is it safe to pay by credit card on your web site?

All your payments on the Riso Magno web site are safe. When you make a transaction on the Riso Magno web site all the payments information are encrypted to make sure an high level of privacy and safety.

Is it possible to make an order by email or whatsapp?

Certainly, if you have difficulty in placing your order through our e-commerce, you can send us the list of the chosen products and your personal data (Name, Surname, e-mail, delivery address, and telephone number – Company name and VAT number in case of Companies or Professionals) at [email protected], or via whatsapp at +39 345 24 50 399 we will place the order for you and you can follow its status at any time.

How long do I need to wait my order?

Your order once received will be shipped within 24 working hours and delivered by the courier express in the next 2/5 days. It depends in which country you live.

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